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Turkey's Trade Ministry mandates transparent online food delivery pricing starting

12 unique / 13 total | Updated 5d ago | Created 5d ago
Mali TURKEY TRANSLATED
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The Turkish Commerce Minister has enforced strict transparency rules across major restaurant ordering apps effective immediately from March until compliance is fully met before April 1st, ending an extended period of opaque pricing that caused widespread consumer complaints and industry disputes involving millions in transactions nationwide today as a new regulatory era begins for digital dining services.

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    The Ministry of Trade has mandated that online food delivery platforms must explicitly display all fees, including commissions and courier charges.
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    Platforms are required to comply with these new transparency rules by April 1st under penalty for hiding costs from consumers.
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    This regulation aims to resolve long-standing consumer complaints regarding hidden commission rates in the digital economy sector.
[Mar 04, ?] Consumer dissatisfaction with opaque pricing and high commissions began growing across online food delivery platforms prior to March 1st regulations being announced on Mar 3rd (inferred from context of 'long-standing complaints').