Zomato Rises Platform Fee To ₹14.90 Per Order Amid Cost Pressures
Indian food aggregator Zomato raised its user-facing platform fee by Rs 2.40, bringing the pre-GST charge to a new high of Rs 14.90 per order from an earlier rate of Rs 12.50 as confirmed in app updates on Friday morning. This latest increase follows previous hikes and aims to offset rising operational expenses driven primarily by higher fuel prices impacting logistics costs for both restaurants and delivery partners across all cities where the company operates nationwide.
Key Points
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1Zomato increased its user-facing food delivery platform fee by ₹2.40 per order.
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2The new rate is set at Rs 14.90, up from the previous level of Rs 12.50 before GST.
Developments
Zomato has increased its platform fee from ₹12.50 to ₹14.90 per order due to rising fuel costs driven by global oil prices and West Asia tensions. This adjustment aligns Zomato's fees with Swiggy while intensifying competition in the food delivery sector as new entrants like Rapido enter without additional platform charges for customers or restaurants.
Zomato has increased its platform fee from ₹12.50 to Rs 49 per order as it aligns closer to competitor Swiggy's pricing and accounts for rising fuel costs due to the Iran conflict surge, resulting in higher bills for customers across India.
Zomato has increased its platform fee by Rs 2.40 per order (to a total of before GST) across all Indian cities due to rising fuel costs affecting delivery expenses, while competitor magicpin chose not to raise prices despite industry-wide cost pressures and global economic challenges.