Deaf passenger claims Frontier ejected her after crew dispute
Ashley Grey, identified as the source of a viral TikTok video alleging she was kicked off for being disabled without consent or notice on ticketing systems and stating that "the pilot didn't listen," has told The Independent about an incident with US airline Frontier Airlines where staff gave her conflicting explanations regarding why they removed her from their flight.
Key Points
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1A female passenger claims Frontier Airlines removed her from an aircraft because crew members failed to communicate with her due to hearing loss.
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2The woman stated that while deafness is listed on her ticket and flight attendant instructions were provided, the staff did not convey them effectively during a dispute over alcohol consumption.
Developments
Perspectives
A Hungarian source reports on an incident where someone claimed they were not heard by crew members.
— (24.hu)The Daily Mail states that the airline provides a shocking explanation for why passenger Ashley Grey was deplaned, contradicting her initial claim of being kicked off due to deafness. The article notes she has posted videos triggering outrage and confusion regarding this event.
— "Daily Mall"According to an excerpt from Independent.co.uk (The Guardian), a woman claims Frontier Airlines removed her after disputing crew instructions, noting that while the airline acknowledged hearing issues on tickets, staff gave different reasons for removal. The source highlights feelings of embarrassment associated with this incident.
— "Independent"'Nypost' reports allegations from TikTok videos where passengers claim discrimination based upon deafness when removed by Frontier Airlines crew members; however,'the article states the airline disputes these claims and offers an alternative explanation involving alcohol consumption rather than disability-based treatment. The source emphasizes that while a woman alleges being kicked off for her hearing impairment, 'airline tells different story' regarding specific circumstances.
— "Nypost"Ashley Grey posted viral footage alleging Frontier Airlines deplaned her for being deaf due to missed instructions. In response, Frontiers states that the passenger was removed from a flight after bringing an open container of alcohol onboard in violation of federal law and airline policy.
A woman claims Frontier Airlines removed her from an aircraft due to discrimination based on deafness after she stated in a viral video that airline staff were apologetic about rebooking. In contrast, Frontiers representatives state the incident occurred because the passenger boarded with alcohol and refused compliance when asked not to consume it further during flight operations.