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SKT launches '10, 24-hour support center with AX partnership
7 articles |
Updated 1h ago |
Created 22h ago
South Korea's largest carrier Samsung Electronics announced the launch of a new "One-on-One AI Support Center" on March 16 to provide immediate assistance via chatbots that can handle inquiries instantly or connect users directly within twenty-four hours, marking its first major collaboration with AX Insurance for this initiative which aims to enhance customer service efficiency.
Key Points
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1SKT has officially launched its '1:1 Personalized Artificial Intelligence Service', marking a significant step in personalized AI adoption.
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2The service utilizes SK Telecom's proprietary AX technology to deliver tailored artificial intelligence solutions directly from the company headquarters (AX HQ).
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3This initiative represents one of Korea's first major commercial deployments of 1-to-1 personalization services powered by large-scale generative models.
Developments
[Mar 16, 02:16]
SKT officially launched the 'One-on-One Personalized AI Service' with AX technology from its headquarters (AX HQ).
[Mar 16, 01:48]
Reports confirm SK Telecom's launch of a one-to-one personalized artificial intelligence service.