LiveNation Executives Brag About Robbing Fans Blind Over Fees in Slack DMs
Earlier this week in an antitrust trial against its monopoly practices with Ticketmaster, U.S. Department of Justice representatives reached a tentative settlement while newly unsealed Slack messages revealed that two regional directors boasted about "robbing fans blind" and taking advantage of customers by charging exorbitant fees for ancillary services like parking upgrades during the proceedings which lasted only one week.
Key Points
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1Two former employees of concert giant Live Nation bragged about 'robbing' ticket buyers in private Slack messages released as part of an antitrust trial.
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2The executives admitted they were gouging customers by charging excessive fees for ancillary services like parking upgrades, stating fans are so stupid that taking advantage is acceptable to them.
Developments
Perspectives
Live Nation executives bragged about gouging ticket buyers by charging excessive fees for ancillary services like parking upgrades, with one regional director stating they were 'robbing them blind'.
— [Mar 12, 0:47] Live Nation executive boasted of overcharging fans (Ars Technica)"These people are so stupid" is a quote from two Live Nation employees who expressed that it felt bad to take advantage of customers because they believed the concertgoers were unintelligent.
— [Mar 12, 0:47] Employees bragged about overcharging fans (Nypost)"Robbing them blind" was a phrase used by Live Nation employees in private messages regarding their strategy to charge high fees and mock customers for being 'so stupid'.
— [Mar 12, 0:47] Employees Boast About Gouging Fans (Hollywoodreporter)"Price gouging" was a term used by two Live Nation employees in court documents describing their actions of overcharging fans and mocking them for being 'so stupid'.
— [Mar 12, 0:47] Employees Brag About Price-Gouaging Customers (Reddit)"These People Are So Stupid" highlights how two Live Nation ticketing directors boasted about taking advantage of high fees in unsealed chat records tied to the company's antitrust lawsuit.
— [Mar 12, 0:47] Employees Boast About High Fees (Rollingstone)